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Townhouse open for business again

Coal Grove office will have reduced hours, social distancing

The Coal Grove Townhouse re-opened on Monday after being closed to the public since March 24, due to the coronavirus pandemic.

The office hours will be reduced and several precautions will be in place.

“We are excited to see our customers again,” office manager Candase Rowe said.

However, they are asking that customers continue to follow the state-recommended social distancing rules inside the Townhouse including remaining six feet apart from other customers and wearing a mask to protect yourself and employees.

There will be arrows taped on the floor to indicate traffic flow and people are asked that when parking, if there appears to be more than three customers inside, please wait until someone exits.

“Although we have opened up, we still ask customers to continue using the drop box and other payment methods when able,” Rowe said. “By doing so, this allows us to limit the amount of customers inside at a time, and keeps our office open for our elderly and disabled customers that may require assistance.”

If a customer can’t wait, there is a drop box to put payments in.

Hand sanitizer is provided at the counter to use upon arrival and after services rendered.

The Townhouse’s temporary hours will be 8 a.m.– 2 p.m., Monday thru Friday.

“Our goal is that by closing at 2 p.m., we will be able to thoroughly sanitize and clean the townhouse,” Rowe said. “Although the office will be closed, we will continue helping our customers with questions or payments over the phone.  As always, the drop box will be available for use after 2 p.m. It is emptied daily before our office staff leaves.”

If you have any questions or need assistance, please call the office at (740) 532-7447.